Frequently Asked Questions
Which cameras are your batteries compatible with?
We offer batteries for popular cameras from leading brands such as SONY, Canon, Nikon and Fujifilm. Check the compatible-model list on each product page, or email [email protected] before ordering.
How does the capacity compare to the original battery?
Our batteries use discharge curves close to OEM, deliver the capacity needed for daily shooting and extended trips, and remain compatible with in-camera battery reporting.
Can I use a third-party charger?
We recommend using the charger supplied in the kit or the original charger to ensure safe charging and longer battery life.
Can the batteries be carried by air or shipped internationally?
Lithium-ion batteries must comply with air and transport regulations (UN3481 / PI967). We ship via compliant cross-border lines covering Europe, North America, Japan and more.
How soon do you ship after ordering?
Orders are usually processed and dispatched within 1–2 business days, subject to the carrier. We email the tracking number once shipped.
What if I have a quality issue?
Contact [email protected] within the warranty period with your order number and a description; we will handle it under our Warranty Policy.